Maggie Müller

Maggie Müller is a Research Fellow in the Department of Social Sciences and Business at Roskilde University's School of Governance, specializing in the sociology of dignity within welfare institutions and digital public service design.

Her research interests include:

• Sociology of Dignity
• Welfare State Sociology
• Digital Public Services
• Unemployment Studies
• Service Co-design

Müller's work examines how dignity manifests in job centers through ethnographic studies of caseworker-unemployed interactions and digital service co-design initiatives. Recent publications analyze the tension between symbolic political gestures and substantive welfare practices, particularly regarding expert panel methodologies in public employment services.

She actively contributes to the VELUX FONDEN-funded INDIGMA project (2023-2026) investigating marginal experiences of (in)dignity, with findings presented at conferences like "De (u)værdige" and featured in Danish media coverage on welfare system recognition struggles.

Müller collaborates internationally with researchers from Ireland, France, and the US on welfare technology implementation and policy benchmarking, maintaining strong ties with public sector stakeholders through ongoing pilot evaluations.