About
Krishna Balthu is a Lecturer in Operations and Service Management at Aston Business School, part of the College of Business and Social Sciences at Aston University. His research focuses on systems thinking, professional service operations, and action research methodologies. He holds a PhD from Aston University (2021) and an MBA from Cardiff School of Management (2010).
Key roles include Co-Investigator in multiple Innovate UK-funded Knowledge Transfer Partnerships (KTP), focusing on strategic growth, supply chain modeling, and autonomous vehicle technology commercialization. He has delivered courses in Business Model Innovation at IIITM, India, and contributed to projects like the Decarbonisation Net Zero Programme (£4M) and Rolls-Royce Aerospace collaborations.
Research interests span professional service operations, process improvement, and change management. His work emphasizes applying systems thinking to legal and professional service sectors. Awards include the InnovAction Award (2014) and EFMD Excellence in Practice Awards (2014).
Teaching includes courses on management consultancy, service operations, and business modeling. Professional memberships include the Higher Education Academy and European Operations Management Association. He has presented keynote talks at ILTA and KTP conferences on law firm transformation and innovation.
