Julie Walters

Julie Walters is the Associate Head of the Department of Computer and Information Sciences at Northumbria University, where she has served since 1994. She holds a Master's in Business Information Technology (1994) and is a Senior Fellow of the Higher Education Academy (2017). Her research focuses on leveraging social media analytics, particularly Twitter, to analyze hospital patient experiences and improve healthcare communication. She also emphasizes employability and engagement in information sciences education. Julie has held leadership roles including Head of Student Recruitment and Programme Director, reflecting her extensive academic management experience. She actively contributes to the iSchool community and has published widely on educational pedagogy, resilience in computer science learning, and healthcare informatics. Awards include recognition for her contributions to higher education pedagogy.