Jennifer Kaye

Jennifer Kaye is an Academic Lecturer at the Edge Hotel School within the University of Essex's Humanities Department. She holds an MBA (2017) from the University of Essex and a BA (Hons) in International Hospitality Business Management (2003) from Leeds Beckett University. With over 22 years of industry experience in hospitality operations, events, and management roles, her expertise spans restaurants, conferences, and event venues. She transitioned to academia in 2010, focusing on teaching modules like Human Resource Management, Leadership, and Hospitality Business Environment.

Her research interests include hospitality industry challenges such as Brexit impacts, staffing dynamics, and zero-hour contracts. She emphasizes the synergy between academic qualifications and practical experience for career advancement. Her publications explore beverage sales strategies and catering outlet management in hospitality profitability and event venues.

Jennifer actively engages with industry through Wivenhoe House Hotel, integrating practical insights into teaching. She advocates for the importance of hospitality education in addressing global and local industry trends.