Jeff Chamberlain

Dr Jeff Chamberlain is a Senior Lecturer at Deakin Business School, Faculty of Business and Law, Deakin University, where he also serves as Deputy Director of the MBA program. With over two decades of industry experience at the Australian Taxation Office (ATO), he transitioned into academia, bringing a pragmatic, industry-informed approach to teaching and research. His work centers on the 'triple helix' model linking strategy, business processes, and technology.

• Doctor of Philosophy, Deakin University
• Master of Electronic Commerce, Deakin University
• Graduate Diploma of Electronic Commerce, Deakin University
• Graduate Certificate of Electronic Commerce, Deakin University
• Graduate Certificate of Higher Education, Deakin University
• Bachelor of Business, Deakin University
• CPA (Certified Practising Accountant), CPA Australia

His research focuses on business process management, digital transformation in SMEs, enterprise systems (especially ERP), and organizational learning. He explores how SMEs strategize for technological change and the role of awareness and learning in enterprise transformation. Recent work includes a study on a Global Advisory Program (GAP) for innovative SMEs.

The recent articles reflect a strong trajectory in e-government, digital services, and cross-cultural project management, with a pivot toward educational innovation and flexible learning models. His work bridges public sector digital transformation and academic pedagogy, emphasizing practical application.

• Vice Chancellor's Award for Teaching Excellence, 2017
• Fellow, CPA Australia (FCPA), 2016
• Fellow, Institute of Managers and Leaders (FIML), 2016
• Dean's Lecturing Legend Award, 2012
• Australia Day Achievement Award, 2002

Jeff has supervised numerous student capstone projects, led industry-university partnerships, and secured internal grants such as the BPM Deakin project. He has been involved in executive education with DeakinCo, delivering transformation leadership programs to Tata Aerospace. He also serves on the board of Eastern Innovation Business Centre, supporting sustainable startups.

He leads the 'BPMDeakin' virtual community and has developed innovative teaching models like 'Start Anytime' and 'Cloud First'. His teaching units include MBA705 Enterprise Optimisation and Transformation, emphasizing real-world applicability and digital agility.