Ida Lindgren

Ida Lindgren is Professor in Information Systems at Linköping University's Department of Management and Engineering, studying digitalization's impact on public sector organizations.

Education: PhD Information Systems Development (Linköping 2013), MSc Cognitive Science.

Research examines e-service design, citizen-government interactions, and automation in welfare services. Focuses on accessibility challenges and organizational transformations.

Awards:

• Outstanding Paper Award (IFIP EGOV 2015)
• Börje Langefors Award Runner-up

Leads projects on RPA implementation in municipalities. Editorial board member for Government Information Quarterly. Chairs IFIP WG 8.5 on Information Systems in Public Administration.