Gloria Hristova

Chief Assistant Professor Gloria Hristova, PhD candidate in Data Science, holds a dual academic role at Sofia University's Department of Statistics and Econometrics within the Faculty of Economics and Business Administration. Her research focuses on applying machine learning and NLP techniques to business analytics, digital transformation assessment, and public sentiment analysis. She teaches courses on text analytics, machine learning for finance, and quantitative management methods. Active in open-source contributions, her GitHub repositories showcase projects in data science competitions and Python-based analytical tools development.

Education: PhD Studies in Data Science (2019–present), Department of Statistics and Econometrics, Sofia University. Professional memberships include the Data Science Society.

Research Interests:

• Business Applications of Machine Learning
• Sentiment Analysis in Public Services
• Automated Analytics Tools Development
• Text Mining for Customer Insights

Published works analyze digital transformation in SMEs, public opinion on e-government services, and banking chat data analytics. Her recent projects employ transformer-based language models and BERTopic for topic modeling in crisis contexts like pandemic education shifts.

Professional Affiliations: Representative of FEBA in the Assistant's Club at Sofia University. Collaborates with academic and industry partners on data-driven solutions for enterprise digitalization challenges.