Chong Yit Sean

Dr. Chong Yit Sean (Esther) is an Associate Professor in the Management Department at Monash University Malaysia and a Senior Fellow of the Higher Education Academy (SFHEA). She previously worked at Accenture and the National Healthcare Group, Singapore. Her research focuses on service management, higher education, career development, consumer psychology, and neurodiversity leadership. Funded by Malaysia's Ministry of Higher Education, her work employs interdisciplinary approaches like behavioral neuroscience and narrative enquiry. She has published in journals such as IEEE Access and Psychology & Marketing, and received awards including Best Paper Awards from ANZAM and Emerald Publishing Group.

• Education:
  • Doctor of Philosophy in Services Marketing, Monash University Malaysia
  • Master of Business Administration (Information Systems), University of Southern Queensland
  • Bachelor of Business Administration (First Class Honours), University of Malaya
• Awards:
  • Monash Vice Chancellor Award
  • Pro-Vice Chancellor Award (Monash Malaysia)
  • School of Business Engagement and Impact Award

Her teaching innovations earned accolades, including the Monash Dean’s Award. She advocates for inclusivity through roles like Council Member at the Malaysian Association for the Blind. Recent work includes a case study on social innovation with visually impaired entrepreneurs. She leads projects on career decision-making, sustainable luxury, and energy trading systems.