About
Professor Carol Mills serves as Director of the Institute for Public Policy and Governance at the University of Technology Sydney since March 2019. With over 20 years of executive experience across public, private, and non-profit sectors, she brings unparalleled expertise in public policy implementation and governance.
Her research interests span multiple critical policy domains including social and affordable housing, disability services, aged care, mental health, and public administration reform. Professor Mills applies strategic and practical approaches to policy making, evaluation, and organizational change, with a strong focus on improving customer service, risk management, and governance.
Her recent research portfolio demonstrates significant impact across government sectors, with major projects examining community housing trends, cost of living challenges, regional resilience, and sports policy. These projects consistently address pressing social issues while providing evidence-based solutions for policymakers.
Professor Mills has overseen multi-billion dollar budgets and thousands of staff throughout her career, driving major policy and organizational reforms in challenging roles. Her expertise combines strategic vision with practical implementation, making her a respected leader in Australian public policy.
