Carol Hsu

Professor Carol Hsu is a leading academic in the Discipline of Business Information Systems at the University of Sydney Business School. Holding a Ph.D. in Information Systems from the London School of Economics, she has held academic positions at institutions including City University of Hong Kong, National Taiwan University, and Tongji University.

• Research Focus: Institutional influences on information systems, digital transformation, and information security management.
• Editorial Roles: Senior Editor at MIS Quarterly, Journal of Strategic Information Systems, and Information & Management.
• Professional Leadership: Vice President of Communications for the Association of Information Systems.

Her recent research explores:

• Smart technology applications for aging populations
• Employee behavior in cybersecurity contexts
• Zero trust security models
• Digital resilience during crises like the pandemic

Methodologically, she specializes in qualitative approaches and action research, with publications in top-tier journals like MIS Quarterly, Information Systems Research, and Journal of the Association for Information Systems.

Key Grants:

• 2023: 'Cracking the Code: Unraveling Conversational Smishing Attacks' (Ignition Grant)
• 2022: 'Combating Smishing: Theorizing and Designing Intervention Strategies' (Business School Pilot Grant)