C. Matt Graham

Dr. C. Matt Graham serves as Associate Professor of Information Systems and Security Management at the University of Maine's Maine Business School. His expertise spans artificial intelligence applications, interactive marketing, information security, business analytics, and database design. He teaches core courses including Digital Business Transformation, Database Management & Security, Business Analytics, and Information Security Management.

Dr. Graham holds the following academic qualifications:

• Ph.D. in Information Systems, Nova Southeastern University
• Ms.Ed. in Business Education, Southern NH University
• B.S. in Business Administration, Husson University

He maintains professional certifications as SAP Certified Instructor and Certified Mendix Developer. His research focuses on AI-driven customer engagement optimization through machine learning techniques and sentiment analysis of public perceptions regarding conversational agents like ChatGPT. In information security, he develops AI-based data protection frameworks, while his business analytics work delivers operational efficiency insights. His database design research creates scalable data storage solutions.

Analysis of his 15 most recent publications (2025-2016) reveals three dominant research trajectories: AI in cybersecurity (semantic analysis of job markets and attack frameworks), AI-enhanced marketing (social media sentiment analysis of chatbot interactions), and IoT applications in healthcare and business contexts. His work consistently bridges technical AI/security domains with business and marketing applications, frequently employing semantic network analysis methodologies across high-impact journals.