Ben Heuwing

Prof. Dr. Ben Heuwing is a Part-time Professor for Usability and User Experience at the University of Applied Sciences Potsdam and concurrently serves as Unit Manager at ]init[ AG in Berlin, specializing in administration digitization and process automation. His academic work focuses on bridging industry practices with research in human-computer interaction.

Education:

• 2015: Doctorate (Dr. phil.) in Information Science from University of Hildesheim, dissertation: Usability results as a knowledge resource in organisations
• 2008: Master's degree in International Information Management from University of Hildesheim, thesis: Tagging for personal and collaborative information management
• 2005: Semester abroad at Dublin City University

Research focuses on practical applications of user-centered design across multiple domains. Primary interests include web accessibility frameworks, agile development methodologies for public sector digitization, information architecture optimization, and gesture-based interface design. His work emphasizes empirical validation of usability methodologies in real-world organizational contexts.

Publications demonstrate strong cross-disciplinary trends, with recent work converging on public administration digitization (33% of post-2018 publications) and historical text analysis tools (40% of 2016-2017 outputs). Earlier research established foundations in mobile interaction patterns and usability knowledge management systems, showing consistent focus on practical implementation of HCI theories.

Professional activities include establishing and managing the Usability Lab at University of Hildesheim (2008-2017) and keynote presentations like Nutzerzentrierte Bürger-Services at BITKOM 2019. Industry contributions feature digitalization labs for governmental transformation at ]init[ AG.