
Baris Ozkan
Assistant Professor · Service Systems Engineering
Eindhoven University of TechnologyAbout
Baris Ozkan is an Assistant Professor at Eindhoven University of Technology, affiliated with the Department of Industrial Engineering and Innovation Sciences under the College of Engineering. His research focuses on Service Systems Engineering, with a particular emphasis on value co-creation in business processes, digital platforms, and mobility ecosystems.
- PhD in Information Systems (2012) from Middle East Technical University
- MSc in Software Management (2006) from Middle East Technical University
- Former Assistant Professor at Atılım University, Turkey
His methodological expertise spans Design Science Research, Bayesian inference, and Grounded Theory, applied to domains like business process maturity assessment and digital transformation. Current research explores mobility service ecosystems and collaborative business models for sustainable solutions.
Key scientific contributions include systematic reviews on MaaS acceptance factors and capability maturity models for data analytics. He actively participates in international conferences (ICIS, ECIS) and serves as a reviewer for journals like Information and Software Technology.
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